Government Shared Mailbox Operations
MVP / Graph-ready
Reports
Operational reporting and exports for management review.
Report setup
Monthly report
Total received emails
5
Open tickets
4
Closed tickets
1
Closure rate
20%
Average closure time
2.4 days
Overdue tickets
4
Distribution by category
REPORT_REQUEST1
VENDOR1
SCHOOL_INQUIRY1
TECHNICAL_ISSUE1
MEETING_COORDINATION1
Distribution by priority
HIGH2
NORMAL2
URGENT1
Workload by staff
مدير النظام1
موظف الفرز1
محلل البيانات2
مدير الفريق1
Top senders
sender1@example.gov1
sender2@example.gov1
sender3@example.gov1
sender4@example.gov1
sender5@example.gov1
General notes
The first MVP stores metadata and body previews only. Full body storage and signed PDF reports can be enabled in the next delivery phase.